One platform for every customer conversation
Deploy AI agents across voice, WhatsApp, USSD, SMS, and web — built for banks and institutions that serve at scale, 24/7, in any language.
Your customers call at 2am. Your team doesn't.
of customer queries arrive outside business hours. Unanswered.
average wait time. For an 8-second task.
of call volume is the same 20 FAQ queries.
Before & After Tavio
Live in under an hour.
Click any node to explore the step. Connected nodes light up to show the flow.
Average time to first AI conversation
Resolution rate
Avg response time
Channels unified
Uptime guarantee
Everything in one dashboard.
Channels, conversations, and analytics — unified. Scroll to explore.
Built for any institution that talks to customers.
Banks & SACCOs
Balance checks, loan queries, M-Pesa help, fraud reports — in Swahili and English.
Hospitals & Clinics
Appointment booking, lab results, doctor availability, insurance pre-auth.
Universities
Admissions, fee status, exam results, registration help for students and parents.
Insurance
Policy queries, claim status, payment reminders — 24/7 without a call centre.
Logistics
Order tracking, delivery status, return requests — resolved instantly.
Telecoms & Utilities
Account balance, bill queries, service outages — across USSD, SMS, and voice.
Start free. Scale as you grow.
Free
100 conversations/month. No credit card.
- ✓100 conversations/month
- ✓1 channel
- ✓Knowledge base (25MB)
- ✓Basic analytics
Starter
Scale to 50K conversations across 3 channels.
- ✓50,000 conversations/month
- ✓3 channels included
- ✓Unlimited knowledge base
- ✓Advanced analytics
- ✓Up to 5 team members
- ✓Email support
Growth
500K+ conversations, 7+ channels, priority support.
- ✓500,000 conversations/month
- ✓7 channels
- ✓Custom knowledge sources
- ✓Real-time voice analytics
- ✓Up to 20 team members
- ✓Priority support (2hr)
- ✓Custom escalation workflows
Enterprise
All 10 channels, custom SLAs, dedicated infrastructure.
- ✓Unlimited conversations
- ✓All 10 channels
- ✓Dedicated infrastructure
- ✓Custom AI models
- ✓99.99% SLA guarantee
- ✓Unlimited team members
- ✓24/7 dedicated support
- ✓On-premise available
Not ready? Start on revenue share. 15% of verified savings — you pay nothing until Tavio saves you money.
Built with institutions, not just for them.
“We went from 7-minute hold times to sub-2-second responses on WhatsApp. Our customers noticed immediately.”
“Tavio handles 80% of appointment and results queries. Nurses now focus on care, not phone calls.”
“Our USSD journeys are finally smart. Rural customers get the same quality of service as everyone else.”
Your customers are waiting.
Join the institutions already transforming customer experience with AI agents that work across every channel, 24/7.
NO CREDIT CARD · Start free · BUILT FOR SCALE